How to get help

If you are in immediate danger,
please call 911.

Vista en español

consigue ayuda    获得帮助
получить помощь    الحصول على المساعدة
সাহায্য নাও    uzyskać pomoc
jwenn èd      obtenir de l’aide
مدد حاصل    도움을받을
मदद लें    助けを得ます
phone-icon 212.349.6009 

Call our helplines
To request counseling, shelter, and all other services, please call 1.212.349.6009 x221. The helpline operates Monday-Friday, 9 am-5 pm. At all other times you may leave a voicemail message.

To request legal services, please call 1.212.349.6009 x246 and leave a voicemail message.

Drop in at a Family Justice Center
We provide services at Family Justice Center (FJC) locations in Brooklyn, the Bronx, Manhattan and Queens. You may walk into an FJC without an appointment from Monday-Friday, 9 am-5 pm.

View our FJC locations

DVIEP services for NYCHA residents
If you live in housing administered by the New York City Housing Authority (NYCHA), you are eligible for services through our Domestic Violence Intervention, Education & Prevention (DVIEP) Program (including emergency transfers). You can call during daytime business hours to request services, or leave a message.

View a list of DVIEP locations & contact numbers

Call the 24/7 city hotline 
New York City’s hotline operates 24 hours per day, 7 days per week. Call 1.800.621.4673 or contact 311.